Your place to feel at home.
Urgent repairs
When something needs attention, we’re here to help and make sure it gets resolved as quickly as possible.
Logging maintenance
Simple systems and clear communication make it easy to request support and stay informed.
Contact my Property Manager
Find your Property Manager and their direct contact info, urgent repairs and recommended trades.
Renting with us
A home is more than four walls.
It’s where life happens. It’s where you start and end your day. It’s where you should feel comfortable, secure and supported.
That’s why we believe renting should feel straightforward and respectful.
At Podium, we’re committed to clear communication, timely support and treating people the way we’d want to be treated ourselves. Whether it’s answering a question, resolving a maintenance issue or helping you navigate your tenancy, we’re here to make the experience better.
Because great property management isn’t just about properties.
It’s about people.
What you can expect
Clear & timely communication
You shouldn’t have to wonder what’s happening. We believe in keeping you informed and responding when you need us.
Simple maintenance processes
When something goes wrong, reporting it should be easy. We aim to make repairs and maintenance as straightforward as possible.
Respect and professionalism
A good rental experience starts with relationships. We believe tenants deserve to be treated with care, fairness and respect.
Support when you need it
Whether you have a question or need urgent assistance, our team is here to help.
Rules of engagement
We love what we do. And we want you to love it too. Podium has created a place for us to succeed together – whether you’re a tenant, owner or Property Manager. We’re in this together and look forward to helping you achieve your property goals.
What we will do for you
- show you respect and kindness
- provide you with factual, helpful and timely information
- keep you informed of relevant legislative changes
- share exciting opportunities and partnerships to help you create wealth
- respond to you promptly, whether its an email, text or call
What we expect in return
- considerate, respectful communication
- understanding of the role we play for you
- your support in the market
- you letting us know if you have any concerns or issues with our services so we can address it
- timely payment of any bills or agreed charges
It’s refreshing to have a Property Manager who actually listens.
Renee, Tenant
The team at Podium was proactive, transparent and always followed through, giving us complete confidence throughout our tenancy.
From day one, the Podium team was professional, friendly and incredibly easy to deal with. They kept us informed, resolved issues promptly and made renting a genuinely positive experience.
Emily, Tenant
FAQs
We’ve answered some of the most common questions about renting, maintenance requests and communicating with our team.
If you can’t find what you’re looking for, we’re only a phone call or email away.
Your Property Manager will guide you through the vacate process, including notice requirements, cleaning, returning keys, the final inspection and your bond. The original condition report becomes important again here, as it helps us compare the property’s condition at the beginning and end of your tenancy.
Please use the maintenance reporting process provided when you move in and give us as much information as you can – a clear description and a couple of photos can save a lot of back and forth. The sooner you tell us something isn’t right, the sooner we can get onto it.
Yes, we may take photos to accurately document the property’s condition and any maintenance or areas needing attention. We keep them relevant to the property and inspection rather than unnecessarily photographing your personal belongings.
Think of the condition report as the starting point for your tenancy – a record of how the property looked when you moved in. Take the time to check it carefully, add anything we’ve missed, include photos where helpful and return it within the required timeframe, as we’ll refer back to it when you move out.
Maybe! Pet rules vary around Australia, so the first step is always to ask your Property Manager before bringing a new furry, feathered or otherwise adorable housemate home. We’ll explain the process and any approvals required.
Your bond amount will be confirmed as part of your tenancy approval and agreement and will be lodged with the relevant bond authority. Your Property Manager will give you clear instructions on how and when to pay it before you move in.
Rent with us
Your place to find your place.
If you’re looking for a better rental experience, we’d love to keep in touch.
Stay informed as properties become available and learn more about renting with Podium.
